Talent categories

Eleven categories, from operations support to AI engineering

Capabilities vary by individual, so a category is a starting point rather than a promise. CAYGO matches on what each professional has been assessed and verified to do.

Operations and business talent

People who run, support, and improve day-to-day work with AI and automation.

AI Executive & Operations Talent

Executive assistants, operations coordinators, and administrators who use AI tools to keep calendars, inboxes, follow-ups, and reporting under control.

Typical work

  • Inbox, calendar, and scheduling management
  • Meeting preparation, notes, and follow-up
  • Reporting and recurring operations tasks
  • Vendor, project, and team coordination

Often suits: Founders and managers who want organized, dependable day-to-day support.

AI Marketing & Content Talent

Marketing and content professionals who use AI to draft, research, and repurpose content while keeping quality, accuracy, and brand voice under human control.

Typical work

  • Content drafting, editing, and fact-checking
  • Social, email, and newsletter operations
  • SEO and topic research
  • Campaign reporting and asset organization

Often suits: Teams that need consistent content output without lowering the quality bar.

AI Customer Support & CRM Talent

Support professionals who handle customers well and keep the systems behind them tidy.

Typical work

  • Inbox and ticket handling
  • Response templates and knowledge-base upkeep
  • CRM data entry, cleanup, and hygiene
  • Escalation and issue tracking

Often suits: Businesses whose support inbox or CRM has become hard to trust.

AI Workflow & Automation Talent

Builders who map how work moves and connect tools so routine steps run on their own.

Typical work

  • Workflow mapping and process documentation
  • No-code and low-code automations
  • Connecting CRMs, forms, inboxes, and spreadsheets
  • Monitoring and maintaining what gets built

Often suits: Teams re-entering the same data or repeating the same steps by hand.

AI Enablement Specialists

Specialists who help teams adopt AI tools in a consistent, responsible way.

Typical work

  • Usage guidelines and review standards
  • Prompt libraries and templates
  • Team training and SOPs for AI-assisted work
  • Tool evaluation and rollout support

Often suits: Organizations where everyone uses AI differently and no one has set standards.

AI and engineering talent

Engineers and specialists who build, connect, run, and test AI-enabled systems.

Applied AI Engineers

Software engineers who build features and internal tools on top of AI models and APIs.

Typical work

  • LLM-powered features and applications
  • Prompt design, retrieval, and structured outputs
  • Prototypes and internal tools
  • Testing for reliability and quality

Often suits: Teams adding AI capability to a product or an internal process.

AI Integration Engineers

Engineers who connect AI capabilities to the systems a business already runs.

Typical work

  • API and webhook integrations
  • Data sync between systems
  • Authentication and access handling
  • Internal tool development

Often suits: Teams whose AI tools don't yet talk to their existing software.

Data & Machine Learning Engineers

Engineers who prepare data and build, train, and evaluate models.

Typical work

  • Data pipelines and cleaning
  • Feature preparation
  • Model training and evaluation
  • Analytics and reporting

Often suits: Teams with data to organize or models to build and measure.

MLOps / LLMOps Specialists

Specialists who deploy, monitor, and maintain machine-learning and LLM-based systems in production.

Typical work

  • Deployment pipelines and versioning
  • Monitoring, logging, and observability
  • Cost, latency, and quality tracking
  • Infrastructure and environment management

Often suits: Teams running AI systems that need to stay reliable.

AI Agent Engineers

Engineers who design and build agent-style workflows where AI takes multi-step actions with the right guardrails.

Typical work

  • Agent and tool-use workflows
  • Orchestration and state handling
  • Guardrails, permissions, and fallbacks
  • Evaluating agent behavior

Often suits: Teams automating multi-step work that needs judgment and oversight.

AI Evaluation & QA Specialists

Specialists who test AI outputs and AI-enabled workflows for accuracy, consistency, and safety.

Typical work

  • Test sets and scoring rubrics
  • Reviewing and labeling model outputs
  • Bug reports and regression checks
  • Documenting failure patterns

Often suits: Teams that need to know whether their AI output can be trusted.

How matching works

Matching considers more than a category name

No category label guarantees a particular skill level. When CAYGO matches talent to a requirement, it looks at:

  • Verified skills
  • Assessment results
  • Experience
  • Communication
  • Availability
  • Time zone
  • Role complexity
  • Client requirements

See how CAYGO assesses talent

Get started

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